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From Framework to Function: Implementing Competency-Based CRC Development at the Organizational Level

While competency-based frameworks for clinical research coordinator (CRC) development are widely discussed, many organizations struggle to operationalize them in a way that is both scalable and adaptable to their unique workflows.

This session focuses on translating such frameworks into practice through a structured, “plug-and-play” approach. Attendees will be guided through a step-by-step method for implementation within their own organizations, regardless of size or structure, with attention paid to defining role-specific expectations, mapping CRC competencies to daily responsibilities, and establishing clear, measurable demonstration criteria. The session will also present adaptable templates, real-world examples, and lessons learned from implementation across varying levels of coordinator experience.

Attendees will leave with practical tools and a customizable model that can be immediately applied to improve onboarding, standardize competency evaluation, and support long-term workforce development.

CEU: 1.0 ACRP

Speakers:

  • Jesse Fuhriman, Certified Clinical Research Coordinator, Rocky Mountain Clinical Research

  • Kelsie Wetzel, Supervising Senior Certified Clinical Research Coordinator, Rocky Mountain Clinical Research

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From Assembly Lines to Patient Visits: Why Clinical Trials Need "Factory Logic"

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